Technical content in understandable language

Technical content in understandable language

How Wordpar International creates, translates and localizes technical content

What is technical content?

If you've ever assembled a piece of furniture, reviewed the owner's manual for your new car, accessed the help section of a website, or attempted to dismantle and repair an aircraft, then you've studied some technical content. Technical content plays an important role in the development, delivery and maintenance of every product, software application, sophisticated platform and complex machinery in every industry - from finance to aerospace to the consumer goods market. Wordpar International has extensive experience in technical content creation, translation and localization.


We have long-standing relationships with private and public companies in the energy, telecommunications, consumer goods, finance, automotive, aerospace, marine and defense sectors. With Wordpar International's fully managed content lifecycle solutions, you can reach your customers with quality content and a consistent brand voice.


Learn how Wordpar International's experts create, translate, and deliver world-class content for a variety of industries and media types.

1. Marketing and Sales: Creating a Great Customer Experience

Technical content and customer experience are closely related. Customers want easy access to technical content across multiple platforms. Even if complicated processes are often explained in technical documentation, the content must be clearly understandable for the end user. Marketing experts use technical documentation as the basis for campaigns, white papers, solution overviews, multimedia and other content. If a company uses excellent technical documentation to deliver a great customer experience, it can secure future success and create effective marketing campaigns. Wordpar International experts create pioneering technical documentation. They use 3D animation and a multimedia concept to make your documentation more appealing.

Case study:

A leading aircraft manufacturer wanted to provide a better user experience and make their technical manuals more user-friendly. As part of its solution, Wordpar International developed new process descriptions, color illustrations and 3D animated processes to make the technical manuals clearer and easier to understand. The customer received positive feedback from surveys and customers and therefore decided to develop more new programs. The innovative 3D documentation for complex processes was particularly well received.

2. Engineering: a digital future

Technical documentation forms the foundation of many industries, from aerospace to shipping to defense and beyond. Technicians rely on the latest technical content to maintain and repair complex platforms, systems and machines. They are becoming more and more adept at handling digital media and are therefore increasingly using digital technical content - multimedia, 3D processes and video content. AI has become a crucial factor for the future of technology. With the help of AI, many more tasks on autonomous vehicles, underwater and surface vessels can be carried out remotely.

Case study:

Wordpar International prides itself on providing defense and aerospace customers with a complete series of manuals and thousands of pages of documentation covering the various levels of system maintenance. We work directly with the manufacturers and use design and construction data as well as digital data to create highly complex, regulated technical manuals worldwide.

3. End users: simple installation instructions

Technical content is often used by end users - in the form of a quick start guide or instructions on how to set up a product, as well as in their daily interaction with websites or reading online articles. Since end users typically have not received any specific training on the product in question, the technical documentation must be clear, understandable and user-friendly. Wordpar International offers a variety of types of technical documentation to assist end users and support services. This includes special documentation for online and digital environments. This can be consumer-oriented software, animations, AR, VR and multimedia formats.

Case study:

For a leading manufacturer of power tools, we create integrated spare parts catalogs in which every part of a tool is visually displayed. These catalogs are used both by customers who want to buy a spare part and repair their machine themselves, as well as by service technicians who have to buy and assemble spare parts in order to make the machines functional again.

4. Developers: setting standards

Technical documentation includes much more than printed material for physical systems and plays an important role in software development. Wordpar International assists customers in creating API documentation and helping them produce clear, high quality content for users and developers. Wordpar International provides advice to customers on how to improve processes, standards and specifications. It's about reusing data, generating efficiency gains and bringing an industry-leading product to market.

Case study:

A leading financial institution was unhappy with the quality and usability of its technical documentation for APIs (application programming interfaces). It did not contain enough information for end users. Together with the institute, Wordpar International developed a standardized process and a uniform design for the API documentation in all of the customer's business units. In this way, a consistent theme and consistency could be achieved. With the improved API documentation produced by Wordpar International, software developers could choose the right API for their system and figure out how to code the API into their software. In the meantime, our customer has expanded the project and included other internal teams - a sign of the success of the campaign.

Conclusion

Given the constant evolution of complex platforms and systems in the aerospace, marine, automotive, and defense industries, as well as the technological leaps in software, telecommunications, finance, and consumer goods, it can be a huge burden for businesses to keep up with the latest content requirements, publication formats, and specifications. With the help of Wordpar International and it's fully managed content lifecycle, it is possible to produce technical documentation in a scalable and cost-effective manner. Thanks to our experience in various markets and industries, as well as our knowledge of new technologies, we can offer customers advice on best practices. When you work with an experienced language service provider like Wordpar International, there are no problems creating, translating and localizing technical content. Wordpar International enables faster processing and lower costs, while delivering technical documentation of the highest quality standard.
Location: India

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